On November 11th, Nicasa held an all staff training day at the Greenbelt Cultural Center in Waukegan.
The day was filled with CPR training and awards for the staff. Marcus Carrillo received the 2016 Hector Rodriguez Customer Service Award for going above and beyond. Every year Nicasa staff has the chance to vote on who is the most deserving of this award. Other staff were awarded for working at Nicasa for 5, 10, 15, and 20 plus years. Congratulations to everyone who received an award!